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Professional technical support for homes and businesses

For more information call +44 (0) 20 8099 8442

56 Tavistock place, London, WC1H 9RG
info@computer-repair-specialists.com
Book a Collection

We remove viruses and optimise your computer

COMPUTER VIRUS REMOVAL IN LONDON

WE COLLECT & RETURN

We arrange collection and delivery at your home or workplace and remove viruses and optimise

ALL VIRUS REMOVED

Removal of all viruses / malware / spyware and remnents using multiple scans and manual inspection

INFECTION PREVENTION

Once the removal process is complete, we update and install free anti-virus to help prevent future virus infections.

NO-FIX, NO-FEE

It doesn’t happen often, but we have a ‘no-fix, no-fee’ policy if we are unable to remove the virus infection**

“I think my computer has a virus, what should I do?!”

Answer: Most of today’s malware is designed to steal anything from your e-mail account login details, to your on-line banking user name and password. We highly recommend that you DO NOT use your computer again until an expert has been able to inspect and remove the infection. If you use an on-line banking service, as a precaution, you should check your bank statements for any suspicious activity on your account… Better to be safe than sorry!

COMMON VIRUS SYMPTOMS…

“When I visit my banking website, I am asked for additional information
such as my PIN and full account
details.”

“A pop-up appears asking me to make a payment I know nothing about, and if I try to close the box it keeps
re-appearing”

“When I use my browser (Internet Explorer, Chrome, Firefox, Opera, Safari) I am randomly sent to web sites that I did not request.”

“I get the Metropolitan Police eCrime Unit message when I switch on my PC”

NEED TECHNICAL HELP? ASK OUR EXPERTS

Book an appoiment

VIRUSES

Troj/Patched-BP

Troj/MSIL-IOJ

Troj/DocDl-FJV

Troj/MSIL-IOM

JS/Agent-AUBS

Troj/MSIL-IOL

Troj/MSIL-IOK

Troj/MSIL-IOI

Troj/MSIL-IOH

Troj/JSAgent-IW

QUICKLINKS

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CERTIFICATION & ASSOCIATIONS

UKAS-ISO-27001
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RECENT TWEETS

Terms & Conditions | Sitemap | 56 Tavistock place, London, WC1H 9RG | phone: +44 (0) 20 8099 8442 | email: info@computer-repair-specialists.com
Copyright ©2025 Computer Repair Specialists
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WE ARE CURRENTLY OPERATING A WEEKLY COLLECT AND REPAIR SERVICE DUE TO THE COVID-19 SITUATION.
OUR USUAL SERVICES (STANDARD, EMERGENCY AND ONSITE) WILL RETURN ONCE THE SITUATION HAS IMPROVED.
WE ARE COLLECTING ON WEDNESDAYS, AND RETURNING THE FOLLOWING WEDNESDAY.
ENGINEERS ARE TAKING PRECAUTIONS WITH YOUR EQUIPMENT SUCH AS:
WEARING SURGICAL GLOVES AND CLEANING EQUIPMENT WITH NONABRASIVE, ANTI-BACTERIAL LIQUID
The 11 or 12-digit numeric SNID code is located underneath (or back of) your computer - more help with finding the Acer model [opens in new window]

The weekly collection and delivery service costs £70 (£84 inc. VAT) which includes collection, repair and return.

We collect your equipment by courier on Wednesday and aim to return the following Wednesday (If parts are required this may take longer).

- Some postcodes may have a delivery supplement Check here

- Declined repairs have a £30 fee + delivery supplement

WE ARE CURRENTLY OPERATING A WEEKLY COLLECT AND REPAIR SERVICE DUE TO THE COVID-19 SITUATION.
OUR USUAL SERVICES (STANDARD, EMERGENCY AND ONSITE) WILL RETURN ONCE THE SITUATION HAS IMPROVED.
WE ARE COLLECTING ON WEDNESDAYS, AND RETURNING THE FOLLOWING WEDNESDAY.
ENGINEERS ARE TAKING PRECAUTIONS WITH YOUR EQUIPMENT SUCH AS:
WEARING SURGICAL GLOVES AND CLEANING EQUIPMENT WITH NONABRASIVE, ANTI-BACTERIAL LIQUID
The 11 or 12-digit numeric SNID code is located underneath (or back of) your computer - more help with finding the Acer model [opens in new window]

The weekly collection and delivery service costs £70 (£84 inc. VAT) which includes collection, repair and return.

We collect your equipment by courier on Wednesday and aim to return the following Wednesday (If parts are required this may take longer).

- Some postcodes may have a delivery supplement Check here

- Declined repairs have a £30 fee + delivery supplement

WE ARE CURRENTLY OPERATING A WEEKLY COLLECT AND REPAIR SERVICE DUE TO THE COVID-19 SITUATION.
OUR USUAL SERVICES (STANDARD, EMERGENCY AND ONSITE) WILL RETURN ONCE THE SITUATION HAS IMPROVED.
WE ARE COLLECTING ON WEDNESDAYS, AND RETURNING THE FOLLOWING WEDNESDAY.
ENGINEERS ARE TAKING PRECAUTIONS WITH YOUR EQUIPMENT SUCH AS:
WEARING SURGICAL GLOVES AND CLEANING EQUIPMENT WITH NONABRASIVE, ANTI-BACTERIAL LIQUID
The 11 or 12-digit numeric SNID code is located underneath (or back of) your computer - more help with finding the Acer model [opens in new window]

The weekly collection and delivery service costs £70 (£84 inc. VAT) which includes collection, repair and return.

We collect your equipment by courier on Wednesday and aim to return the following Wednesday (If parts are required this may take longer).

- Some postcodes may have a delivery supplement Check here

- Declined repairs have a £30 fee + delivery supplement

WE ARE CURRENTLY OPERATING A WEEKLY COLLECT AND REPAIR SERVICE DUE TO THE COVID-19 SITUATION.
OUR USUAL SERVICES (STANDARD, EMERGENCY AND ONSITE) WILL RETURN ONCE THE SITUATION HAS IMPROVED.
WE ARE COLLECTING ON WEDNESDAYS, AND RETURNING THE FOLLOWING WEDNESDAY.
ENGINEERS ARE TAKING PRECAUTIONS WITH YOUR EQUIPMENT SUCH AS:
WEARING SURGICAL GLOVES AND CLEANING EQUIPMENT WITH NONABRASIVE, ANTI-BACTERIAL LIQUID
The 11 or 12-digit numeric SNID code is located underneath (or back of) your computer - more help with finding the Acer model [opens in new window]

The weekly collection and delivery service costs £70 (£84 inc. VAT) which includes collection, repair and return.

We collect your equipment by courier on Wednesday and aim to return the following Wednesday (If parts are required this may take longer).

- Some postcodes may have a delivery supplement Check here

- Declined repairs have a £30 fee + delivery supplement

ON-SITE SUPPORT SERVICES ARE CURRENTLY SUSPENDED DUE TO THE COVID-19 SITUATION.
Click here to read our terms and conditions